Managed Security Services
Many mid-market security teams face SIEM environments generating thousands of alerts daily — and capacity to triage only a fraction of them. The other 9,800 are noise — until one of them is not. EFS Managed Security Services is built for that environment: 24/7 SOC coverage, defined SLAs, and security operations that are integrated into your cloud infrastructure and enterprise platforms — not bolted on as a separate engagement.
The Problem with Standalone Security Vendors
Most MSSPs operate in isolation. They monitor your endpoints and your network perimeter, but they do not have context on your AWS architecture, your ServiceNow CMDB, or your custom application stack. When an alert fires, they escalate to your internal team — which then has to bridge the gap between the security vendor's findings and the operational reality of your environment.
EFS is different because security at EFS is not a separate product line. The same organization managing your 24/7 SOC also built your AWS infrastructure, manages your CMDB, and understands the architecture decisions that shape your attack surface.
Service Coverage
24/7 SOC Monitoring — Continuous monitoring across endpoints, network, cloud infrastructure, and identity. Analysts are staffed around the clock — not on-call, not paged from sleep, on shift.
Incident Response — 1-hour triage SLA from alert to analyst assessment. 4-hour containment SLA for confirmed incidents. Runbooks aligned to MITRE ATT&CK tactics and techniques.
Threat Detection & Hunting — Reactive detection handles known signatures and behavioral baselines. Proactive threat hunting searches for adversary presence on a scheduled cadence.
Endpoint Detection & Response (EDR/MDR) — Managed EDR deployment and operations. EDR data feeds directly into the SOC SIEM for correlation with network and cloud telemetry.
Identity & Access Governance — Zero trust architecture review, least privilege enforcement, privileged access management, and identity anomaly detection from your IdP (Okta, Azure AD, AWS IAM).
Vulnerability Management — Continuous asset discovery, authenticated scanning, CVSS-scored prioritization, and remediation tracking with tickets opened directly in your ServiceNow instance.
Compliance Operations — Framework-aligned control implementation and evidence collection for SOC 2, HIPAA, PCI-DSS, and ISO 27001.
Defense-in-Depth Architecture
EFS implements layered security controls following a defense-in-depth model. For cloud environments, we implement AWS security services natively: GuardDuty, Security Hub, CloudTrail, Config, and Macie as baseline requirements.
Security Operations SLAs & Coverage
- 24/7/365 — SOC coverage, no on-call gaps
- 1-hour triage SLA — Alert to analyst assessment
- 4-hour containment SLA — For confirmed active incidents
- SOC 2, HIPAA, PCI-DSS, ISO 27001 — Multi-framework compliance operations
- MITRE ATT&CK aligned — Detection and response runbooks mapped to adversary TTPs
EFS implements infrastructure controls and security operations aligned with SOC 2, HIPAA, PCI-DSS, and ISO 27001 frameworks. Ultimate compliance responsibility rests with the client organization. No implementation prevents all attacks — we implement defense-in-depth controls designed to detect, contain, and recover from incidents. We do not provide legal or compliance certification advice.
Frequently Asked Questions
What does 24/7 SOC monitoring include?
Continuous monitoring across endpoints, network, cloud infrastructure (AWS GuardDuty, Security Hub, CloudTrail), and identity systems. Analysts are staffed on shift around the clock — not on-call, not paged from sleep. Every alert is triaged within 1 hour.
Does EFS support HIPAA and SOC 2 compliance?
Yes. We implement controls aligned with SOC 2, HIPAA, PCI-DSS, and ISO 27001 frameworks. Evidence collection and control attestation are continuous, not pre-audit scrambles. For healthcare-specific requirements, see our Healthcare IT Solutions.
How does managed security integrate with AWS?
We deploy AWS-native security services (GuardDuty, Security Hub, CloudTrail, Config, Macie) as baseline controls, feeding into our SOC's SIEM for correlation with endpoint and network telemetry. For organizations using our Cloud & DevOps practice, security is built into the infrastructure from day one.
For AI-augmented threat detection and behavioral anomaly analysis, we work alongside EFS AI to implement detection that adapts to your environment.
Let's talk about what you're building.
Our team brings over two decades of experience to every engagement. Tell us about your project and we'll show you what's possible.