Case Studies
Real results from real clients. Explore our case studies to see how EFS Networks has helped businesses transform their technology and operations.
Multi-Tenant SaaS on Serverless Architecture
How EFS DevOps designed and built a multi-tenant SaaS platform on AWS serverless with tenant isolation, per-tenant billing, and auto-scaling.
Natural Language to SQL: Democratizing Enterprise Data with GenAI
GenAI application translating natural language into SQL queries — enabling 200+ non-technical users to self-serve data insights with 94% accuracy and 4.5x ROI on Amazon …
Real-Time Voice AI: From Speech to Action in 3 Seconds
Production voice AI system processing 15,000+ daily calls with sub-3-second response, safety guardrails, and human-in-the-loop escalation — built on Amazon Bedrock, Transcribe, and Connect.
SAM vs HAM in ServiceNow: What's the Difference?
SAM tracks software licenses and compliance. HAM tracks physical devices and lifecycle. Learn the key differences and when to deploy each in ServiceNow.
Self-Service Analytics with GenAI: From 2 Days to 15 Minutes
How natural language to SQL powered by Amazon Bedrock transformed data access — 87.5% time reduction, 2,400% user adoption increase, 6.5x ROI.
ServiceNow ITSM Implementation: A Practical Guide
A practical guide to ServiceNow ITSM implementation covering phases, common pitfalls, success metrics, and how to choose the right implementation partner.
ShelterWiz — Enterprise WordPress Plugin for Animal Shelter Management
EFS Networks built ShelterWiz, an enterprise WordPress plugin for animal shelter management now used by 45+ shelters across the US, England, and Australia on AWS …
The SAM Program That Survived the Audit
How a healthcare provider built an audit-ready SAM program on ServiceNow that saved $2.1M in the first software audit.
Tune.FM — AWS Modernization & Managed Services
How EFS Networks modernized Tune.FM's infrastructure on AWS ECS Fargate with ongoing managed services — 99.92% uptime, 60% incident reduction, and 30% cost savings.
Tune.fm — AWS Serverless Transformation
How EFS DevOps migrated Tune.fm from monolithic EC2 to a fully serverless AWS architecture, cutting costs by 70% and improving scalability.