Case Studies
Real results from real clients. Explore our case studies to see how EFS Networks has helped businesses transform their technology and operations.
ServiceNow Implementation: Speed vs. Quality (Blog Post)
8-12 weeks vs. 16-24 week industry average. How EFS deploys ServiceNow ITSM without sacrificing quality — what IT Directors should look for.
ServiceNow ITSM Implementation: A Practical Guide
A practical guide to ServiceNow ITSM implementation covering phases, common pitfalls, success metrics, and how to choose the right implementation partner.
ShelterWiz — Enterprise WordPress Plugin for Animal Shelter Management
EFS Networks built ShelterWiz, an enterprise WordPress plugin for animal shelter management now used by 45+ shelters across the US, England, and Australia on AWS …
The Real Cost of AI Proof-of-Concepts That Never Ship
Most enterprise AI POCs stall before production. Here's what gets missed — and why dual AI + infrastructure expertise is what makes them ship.
The SAM Program That Survived the Audit
How a healthcare provider built an audit-ready SAM program on ServiceNow that saved $2.1M in the first software audit.
Tune.FM — AWS Modernization & Managed Services
How EFS Networks modernized Tune.FM's infrastructure on AWS ECS Fargate with ongoing managed services — 99.92% uptime, 60% incident reduction, and 30% cost savings.
Tune.fm — AWS Serverless Transformation
How EFS DevOps migrated Tune.fm from monolithic EC2 to a fully serverless AWS architecture, cutting costs by 70% and improving scalability.
Utilizing AWS API Gateway and FAAS Serverless Tech for Kynectiv Report Generation
How EFS Networks used AWS API Gateway, Lambda, and S3 to offload PDF report generation for Kynectiv, reducing server load with serverless architecture.
Voice Agent for Hospitality Industry
How EFS DevOps built an AI voice agent for a hospitality group, handling reservations and guest inquiries with natural language understanding.
Voice AI in Hospitality: Reducing Call Abandonment by 65%
How a conversational voice AI system handles 12,750 calls per day, reducing abandonment from 23% to 8% with sub-2-second response latency.